Bluewire Offers Premier IT Support & Managed Services
Enterprise IT Support service is Bluewire’s prepaid, hours based, retainer support solution.
This offering is a viable solution for any sized business that wishes to partner with a team of IT specialist to:
- Augment existing IT departments
- Complete special projects
- Monthly onsite visits to resolve IT issues
- Perform consulting, audits and reviews
Who benefits from Enterprise IT Support?
This package works well for companies interested in retainer schedules based on outsourcing a certain number of purchased hours of service. Enterprise support ideally works well for larger corporations with an in-house or limited IT staff. Moreover, a mid-sized company or start-up business that has an IT staff and is in need of a reliable IT Support partner can also greatly benefit from Bluewire’s Enterprise IT Support package.
Clients will buy a block of time to perform IT work. Our technicians will bill against that block of time over the month of service. Once the block of time is exhausted, hours over the monthly block are billed at a predetermined. Use the hours how you see fit to: augment projects, perform bulk upgrades or general monthly IT support visits. Enterprise IT support comes with a (SLA) Service Level Agreement so your company knows issues will be take care of in a timely manner.
Get Enterprise IT Support Help Desk from Bluewire Today!
Giving us a call is the first step towards finding an ideal IT support package that will make sense for your company. Feel free to speak with our IT sales staff to get more information and to get started. Call 713.358.9790 today.