Cyber Security – Managed Services – IT Support – Phone Systems – Hosting – Data Center
CAMS Bluewire Technology, based in Houston, Texas, serves as a comprehensive IT support and consulting firm. Our expertise spans across the nation, offering a wide range of services, including Cyber Security, Managed Services, Managed Phone Systems, Managed Hosting, and Consulting. Since our inception in 2002, we have proudly delivered top-notch managed services, telephone systems, hosted telephony, data center solutions, and IT support for over two decades. We have made significant investments in our infrastructure to ensure the provision of exceptional private cloud solutions. Our company’s core mission revolves around a customer-centric philosophy, aiming not only to provide premier IT services but also to establish exceptional business partner relationships.
At Bluewire, we distinguish ourselves by not simply reselling third-party managed services. In fact, we currently operate in two distinct data center facilities located in Houston, Texas. Our telephone services, hosting, and IT support are all exclusively provided from our private cloud, diligently managed and monitored by our dedicated team members. What sets us apart is our commitment to utilizing every managed service we offer in our daily operations. This approach affords us genuine, hands-on experience in promptly addressing and resolving issues as they arise.
We extend an invitation to you to get acquainted with the Bluewire team and our suite of IT services through a FREE IT support consultation. This opportunity allows us to introduce ourselves and delve into your current business challenges. We can explore how we can transform these challenges into opportunities for company success by implementing tailored and effective technology solutions.
(SOC) Security Operations Center
CAMS Bluewire Technology takes cybersecurity to the next level with our in-house Security Operations Center (SOC). Our SOC is the central hub for managing a comprehensive suite of cybersecurity services, including Endpoint Detection and Response (EDR), Security Information and Event Management (SIEM), Email Filters, and Intrusion Detection Systems. This integrated approach allows us to provide clients with unparalleled protection against a wide range of cyber threats for both IT and OT networks.
Our SOC team is comprised of highly skilled and certified cybersecurity professionals who are dedicated to safeguarding your organization’s digital assets. With EDR, we continuously monitor endpoints across your network, promptly detecting and responding to any suspicious activities or potential threats. Our goal is to proactively neutralize threats before they can cause harm, minimizing downtime and data breaches.
Our SIEM capabilities enable us to aggregate and correlate data from various sources within your network, providing real-time visibility into potential security incidents. This proactive approach allows us to identify and respond to threats more effectively, while our email filters help protect your organization from phishing attempts and malicious attachments.
Intrusion Detection is another critical component of our SOC services. We monitor network traffic for signs of unauthorized access or unusual behavior, allowing us to swiftly respond to potential breaches and mitigate their impact. Our SOC’s 24/7 monitoring ensures that your organization is protected around the clock, providing you with the peace of mind that comes with knowing that your cybersecurity is in capable hands.
In an era where cyber threats are constantly evolving, our SOC remains vigilant, ready to adapt and respond to emerging challenges. With our comprehensive cybersecurity services, you can focus on your core business activities, knowing that your digital assets are secure and that a team of experts is always one step ahead of potential threats.
What are the Benefits of (SOC) Managed Security Operations Center?
Our Security Operations Center (SOC) services offer a wide array of benefits for organizations seeking to enhance their cybersecurity posture and protect their digital assets. Here are some key advantages:
- Threat Detection and Prevention: SOC services employ advanced tools and techniques to detect and prevent cyber threats in real-time. This proactive approach minimizes the risk of successful cyberattacks.
- Rapid Incident Response: SOC teams are trained to respond swiftly to security incidents. This includes identifying the root cause, containing the threat, and restoring normal operations to minimize downtime.
- 24/7 Monitoring: SOC services provide round-the-clock monitoring, ensuring that your organization is protected at all times, even outside regular business hours.
- Enhanced Visibility: SIEM and other monitoring tools provide deep visibility into your network, allowing SOC analysts to identify and address security vulnerabilities and suspicious activities.
- Customized Solutions: SOC services can be tailored to your organization’s specific needs and requirements, providing a personalized cybersecurity strategy.
- Compliance Support: SOC services help organizations meet regulatory compliance requirements by monitoring and reporting on security events and incidents.
- Cost-Efficiency: By outsourcing cybersecurity to a SOC, organizations can benefit from expert-level protection without the cost of maintaining an in-house security team.
- Continuous Improvement: SOC services continually evolve to adapt to emerging threats and vulnerabilities, ensuring that your organization’s defenses remain up-to-date.
- Risk Mitigation: SOC services help identify and address security risks before they can be exploited by cybercriminals, reducing the likelihood of data breaches and financial losses.
- Peace of Mind: Knowing that your organization has a dedicated team of cybersecurity experts actively protecting your assets can provide peace of mind, allowing you to focus on your core business operations.
- Improved Incident Handling: SOC services improve the efficiency and effectiveness of incident handling, reducing the potential damage and recovery time associated with security incidents.
- Cybersecurity Expertise: SOC analysts possess deep cybersecurity expertise and stay up-to-date with the latest threats and best practices, ensuring that your organization benefits from the most current knowledge and strategies.
In today’s digital landscape, where cyber threats are constantly evolving and becoming more sophisticated, SOC services play a crucial role in maintaining robust cybersecurity defenses and safeguarding an organization’s reputation and data.
Managed Services & IT Support (MSS)Â
Bluewire’s Managed Services & IT Support (MSS) comprises Help Desk, Asset Management, and Security solutions, establishing it as our most sought-after managed service offering. This MSS package is highly favored among businesses of all sizes due to its unmatched value. It encompasses a comprehensive range of services for a simple, all-inclusive, flat monthly fee, including:
- Unlimited Remote Support + Onsite support within the Houston area.
- Managed EDR Software for all covered computers and servers.
- Microsoft Security and Update patching.
Furthermore, by integrating Office 365 and Bluewire Voice into this offering, we present you with the ultimate managed service solution. This holistic approach covers your company’s diverse needs, including data management, collaboration tools, communication systems, and security measures, all available at a fixed monthly cost.
What are the Benefits of (MSS) Managed Service and IT Support?
The benefits of Bluewire’s Managed Services & IT Support (MSS) are numerous and can significantly impact businesses of all sizes. Here are some of the key advantages:
- Cost Savings: MSS operates on a flat, predictable monthly fee, eliminating surprise IT expenses. This predictable budgeting allows for better financial planning.
- 24/7 Support: With unlimited remote support and onsite assistance in the Houston area, you have access to IT expertise around the clock, ensuring quick issue resolution.
- Enhanced Security: Managed EDR (Endpoint Detection and Response) software, along with Microsoft Security and Update patching, helps protect your systems and data from threats and vulnerabilities.
- Proactive Maintenance: MSS includes regular system updates and proactive maintenance, reducing the risk of downtime and improving overall system reliability.
- Scalability: As your business grows, MSS can easily scale to accommodate your evolving IT needs, ensuring your technology infrastructure remains aligned with your goals.
- Streamlined Operations: Asset management and help desk services help optimize IT operations, making them more efficient and less prone to disruptions.
- Comprehensive Solution: By integrating Office 365 and Bluewire Voice, MSS offers a holistic IT solution that covers data management, collaboration, communication, and security, simplifying IT management.
- Expertise Access: You gain access to a team of IT experts who stay up-to-date with the latest technology trends and can provide strategic guidance to align your IT infrastructure with your business objectives.
- Compliance and Data Protection: MSS, when combines with Microsoft 365, can help ensure your IT environment complies with industry regulations and provides data protection, reducing legal and compliance risks.
- Peace of Mind: Knowing that your IT infrastructure is in capable hands allows you to focus on your core business activities, without the constant worry of IT issues.
In summary, Bluewire’s Managed Services & IT Support offers a cost-effective, proactive, and comprehensive approach to managing your IT needs, enabling you to improve operational efficiency, enhance security, and focus on your business’s growth and success.
Managed Phone Systems
Before you invest thousands of dollars in a new phone system, consider the transformative potential of Bluewire Voice, powered by 3CX, for your business communications.
We offer competitively priced per handset options with enterprise-level functionality. Our turnkey phone system solution far surpasses traditional PBX systems in performance. What sets us apart is our scalability, accommodating anywhere from 5 to 1000+ handsets without the need for upgrades or causing downtime.
For multi-location companies, our phone systems offer centralized PBX functionality with advanced automated call routing across extensive geographic areas. This ensures that your callers reach the right recipients efficiently, enhancing customer service and ensuring you never miss an opportunity.
To experience the difference firsthand, our experts can conduct a live on-site demonstration, showcasing how Bluewire Voice, powered by 3CX, can revolutionize your business communications. Don’t miss out on the chance to elevate your communication capabilities and customer service.
Virus and Spyware Removal
Unfortunately, many businesses have inadequate security on their systems. In 2015, more than 121 million unique malicious executable files, scripts, and other forms of malware were identified. About three out of four malicious attacks originated from foreign locations. Over one-third of all user computers knew they had been attacked at least once, but many attacks are invisible, with data being copied and stolen without the knowledge of the legitimate owner.
Malware can remain silently in a system for some time until it is triggered. If money is stolen from your accounts, the majority of the time it cannot be recovered. Bluewire will ensure that malicious viruses, spyware, and other malware are detected and removed from your system.
IaaS – Cloud Computing
Infrastructure as a Service (IaaS) offers a wide range of benefits, increasing efficiency and improving the bottom line. The benefits include:
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Centralized Cloud Computing
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No up front capital expenditure
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Employees can work from anywhere
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Increased security for business data
Data Center – Hosting – Colocation
Bluewire can centralize your business’s IT operations in our Houston state-of-the-art data center. Our data center offers:
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99% uptime and very fast issue resolution
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Server colocation and leasing
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More than 1Gb of internet connections with redundancy and dual ISP connections
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24-hour security with security cards required for entry and on-site eyes and hands
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24-hour up/down monitoring
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Video surveillance
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SAS 70 Certified
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Dual power feeds into building from separate grids and battery backups
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Dedicated air handling and FM-200 fire suppression
